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Police Federation Website/Computer Systems - Cyber Attack 21st March - Update

Please see below and attached from the PFEW in relation to the ongoing cyber-attack problems:

Comms for retired officers


At approximately 2.45pm on 21 March 2019, the Police Federation of England and Wales (PFEW) was subjected to a multi-pronged, sustained cyber-attack.


This was following an initial attack on PFEW systems on 9 March.


Early indications show that the attack was different from the first and has affected the wider Federation network, including the majority of local Federation Branch Boards.


We understand that officers and retired officers may be worried about data the Federation holds on them. At this stage there is no evidence that any data was extracted from our systems, and the chances of this having happened is extremely low, although this cannot be discounted.


We are continuing to work as hard as we can with the NCA and cyber-crime experts to establish full facts and stabilise the situation.


The NPCC has coordinated the development of a risk management plan. This is in conjunction with the NCA and the NCSC. Out of precaution we are suggesting that any officers who work or previously worked in the following categories, if they have not been contacted already, to contact their force for a risk assessment to be carried out: Counter Terrorism officers, Undercover Police Officers, officers who have been involved in police shootings and CHIS handlers past and present.


A dedicated helpline has been set up to answer any concerns you may have – 0800 358 0714 – this is open until 6pm today (Fri 22 March) and will be available 9am-3pm Saturday – Sunday and 8am- 6pm Monday to Friday. It is manned by specialist call handlers with experience in cyber-attacks.


As per the first attack, a number of our databases and systems were affected and we immediately locked down our network in liaison with experts from BAE systems to prevent further spread. As a result, the polfed website and email services are currently unavailable. The initial advice website is also unavailable.


Kind regards,


John Apter

PFEW National Chair